Payment options
Ear of the Beholder accepts ONLY payments by credit or debit cards (Visa, Mastercard, Visa Delta, Switch/Maestro, Electron, Solo). Your card will be charged in UK Pounds and converted to your currency at current rate by your card issuer. We only process orders if shipping address matches billing address. You are responsible for having sufficient funds on your account.
We do not take payments by any other methods.
Refunds
If an item has been misrepresented in any way, please contact us on its receipt. You will be fully refunded on item's return to us. You have 14 days for returning the item to us. We cannot take responsibility for damages incurred in transit such as broken CD cases. If you requested your package to be sent by recorded service and it has been lost in mail, please contact us and we will investigate the matter with Royal Mail.
Shipping options
All packages will be sent either by First Class (in the United Kingdom) or by Airmail (outside the UK). If you would like your package to be sent by recorded service requiring signature on delivery, please let us know. Every item over £20 will be automatically sent by recorded service and appropriate charges added (65 pence in UK and £3.30 outside the UK). |
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Dispatch
We endavour to dispatch orders within 48 hours of their receipt. It might occasionally take longer. Please allow 28 days for delivery.
Packaging
We ensure that every item is securely packaged in order to safely reach its destination.
Prices
All the prices on the web site are in UK Pounds. In order to find out prices in your currency, please visit currency converting sites such as :-
www.xe.com or www.oanda.com
Availability
All items are subject to availability. |
